1. What Information We Collect

We may collect the following types of personal information:

• Full name

• Job title and organisation

• Email address

• Phone number

• Comments or enquiries submitted through forms

• Website usage data (via cookies and analytics tools)

In some cases, we may also collect sensitive information (e.g., Indigenous status) when voluntarily provided and necessary for service delivery, such as training programs or compliance reporting.

2. How We Collect Information

We collect personal information through:

• Contact forms on our website

• Newsletter or event registrations

• Demo requests and customer enquiries

• Analytics and cookies (see Cookie Policy)

• Communication via email or phone

All data is collected directly from you unless it is unreasonable or impracticable to do so.

3. How We Use Your Information

Your information may be used to:

• Respond to your enquiries and provide support

• Deliver and improve our services

• Send newsletters, insights, or updates (if you opt in)

• Facilitate event registration or demo scheduling

• Comply with regulatory or legal obligations

• Analyse usage and improve website performance

We do not sell or rent your personal information to third parties.

4. Storage and Security of Personal Information

We store your information in secure servers located in Australia or through trusted cloud service providers with appropriate safeguards in place.

We take reasonable steps to protect personal information from:

• Unauthorised access or disclosure

• Misuse or loss

• Modification or destruction

Access is restricted to authorised personnel only.

5. Disclosure of Personal Information

We may disclose your information to:

• Our employees, contractors, or advisors as needed for business operations

• Service providers who assist us in operating our website or delivering services

• Government or legal bodies, where required by law

All third-party access is governed by confidentiality and data protection agreements.

6. Access and Correction

You may request access to or correction of your personal information at any time by contacting us at:

📧 Email: contactus@nativecloudsolutions.com

We will respond within a reasonable timeframe and in accordance with the APPs.

7. Cookies and Website Analytics

Our website uses cookies and analytics tools to enhance your browsing experience, measure performance, and personalize content.

You can manage cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments.

The most current version will always be available on this page.

9. Contact Us

For any questions, concerns, or complaints about this policy or how we handle your personal information, please contact:

📧 Email: contactus@nativecloudsolutions.com
📍 Office: Newcastle, NSW, Australia

If you’re not satisfied with our response, you may also contact the Office of the Australian